Job Title:

German Speaking Customer Service Advisor

Job Description

Our German speaking Customer Service Advisors work on behalf of a global customer-centric company, supporting consumers from around the globe in a multi-lingual capacity (both English and German).

Your new career will involve providing exceptional customer experiences, primarily through inbound calls.

You will be dealing with product orders, payments, missing orders, product information requests and recommendations. Even though this is a customer focused role, you will be required to actively working towards performance-based targets.

Why work for us?

• R288,000 salary per annum.
• Full-time permanent roles.
• Based at our state-of-the-art office (Westway).
• Look after your future with our company pension scheme.
• Develop your career in a global company of over 225,000 employees across more than 40 countries!

What you’ll need…

• Fluent in German and English (C1 level)
• Matric qualification
• Driven by helping others and providing exception customer experiences.
• Excellent interpersonal skills with the ability to build rapport with every customer.
• Strong attention to detail.
• PC literate (speed, accuracy and navigation).
• Flexibility in work schedule (Shifts will possibly start and end outside of normal business hours)

Join a company where you can grow and develop in your career, where we are fanatical about our clients and staff, as we become the greatest customer engagement services company in the world, rich in diversity and talent.

We are…One Team. One Company. One Concentrix.

Concentrix is an Equal Opportunity Employer and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the South Africa. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

#VERTICAL3SA

Location:

ZAF Durban - 6 The Terrace, Westway Office Park, Westville

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents