Job Title:

Senior Agile Project Manager

Job Description

Your Journey at Concentrix Starts Here:
At Concentrix, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet.
We cannot achieve this vision without you!
If you have an interest in improving business performance for the world’s best brands in over 70 countries spanning 6 continents, please continue reading. There are a few characteristics we look for across all our hires regardless of the team they are working for. If this is you, we would love to discuss career opportunities with you.

• Are you ready to reimagine the world?
• Does working for a company who invests in the future and is inspiring in the marketplace intrigue you?
• Are you bold in your decisions, and do you have contrarian views on how to run a business?
• Are you fanatical in your pursuit to continue improving your capabilities?

Concentrix provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including private medical plans, competitive salary, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
We’re a remote-first company looking to hire the absolute best talent in the world.
#LI-Hybrid
Responsibilities:
Project Leadership: Steer a project to ensure successful outcomes for both Catalyst and external stakeholders.
Project Planning: Document and manage all identified tasks, effort, dependencies and milestones required to deliver the project.
Task Tracking: Ensuring that tasks are delegated effectively, are completed and burn down is monitored.
Resource Management – ensuring the correct resources are booked to work on the project. Directing, motivating the team and managing the project resources
Client Liaison: Communicating progress, issues and risks to stakeholders and project sponsors.
Project Reporting: Monitoring actual project progress and providing reports to team members and stakeholders against time and budget.
Cost management: Interacting with the Catalyst Finance team to help coordinate invoicing against project milestones.
Change Management: Managing change throughout project lifecycle, documenting the impacts of proposed changes and develop solutions to minimise impact and ensure alignment to time and scope.

Qualifications:

Expertise in Agile/Scrum/SAFe/KANBAN methodologies in an onsite, nearshore and offshore model

5+ years of experience leading the delivery of digital transformation projects such as strategy and design, data and analytics, web and mobile development, digital platform implementation, test automation, RPA, managed services support

Ability to manage multiple projects and priorities simultaneously.

Exceptional, ability to present to senior management and key stakeholder

Problem-solving skills and the ability to delegate effectively

Knowledge of PM and Scrum tools such as MS Project, JIRA, Azure DevOps, Rally, Sharepoint etc

Bachelor’s degree in business or related field

Willingness to travel as requir

Location:

ZAF Work-at-Home

Language Requirements:

Time Type:

Full time

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